It could sometimes be challenging to manage your OnlineNaira account if you live far away from a bank or if you do not have a bank account and rely solely on your mobile phone for transactions. This is two of the reasons we have decided to work with Agents in different African countries with the hope they will help users to manage account more easily. We also allow other people/businesses to resell all our products, but all transactions must go through the OnlineNaira website for Agents to get a commission. Agents receive 10% of all commissions, but you would need to apply to become an agent to get this commission.
All our Agents are able to do the following:
When you process your transactions through one of our Accredited Agents, you will receive the same quality of service just like our other members, but your chosen Agent will be able to offer additional services to you in return for a commission. A lot of our Agents already have personal/business relationships with people on the ground and that helps to communicate better.
Here's how to fund your OnlineNaira account through an Accredited Agent:
Here's how to make a withdrawal using an Agent:
Notes about Agent Deposit.
It must be understood that OnlineNaira only has limited control over the way Agents operate as they run their own independent businesses. However, we will list on this website (login to see current Agent list) details of all Agents so you are sure they are still working with us. There is no way of OnlineNaira knowing if you made a cash deposit or wire transfer into an Agent's account and we therefore cannot intervene in the event an Agent says you did not pay them. Pls be sure to keep any proof of payment. When you make a payment to an Agent, you should expect to be funded within a few minutes. If you are not funded within 60mins, please get in touch with the Agent and if this does not resolve the issue, please chat with us or send us an email.
Notes about Agent Withdrawal.
For OnlineNaira members who do not have a bank account or for members looking to withdraw money into a bank other than in Nigeria, it may be easier to receive your withdrawals through one of our Agents. Our Agents will ensure the money is deposited into the bank account you specify in your own country or give the money to you in cash, but you should also realise that there may be a fee for this service. Please be sure to check with the Agent or get in touch with them to confirm any additional fees.
It must be noted that we do not establish a physical meeting between OnlineNaira and Agents other than when we have a social gathering once a year. For the purposes of identifying our Agents, we rely on the following:
Accredited OnlineNaira Agents.
Anyone can send Credit to another member, but in order to become one of our Accredited Agents and receive a commission, you will need to apply to join our Agent Programme for your Town. To apply, please login, click on TOOLS and then click on Agent Apply.